We're online everyday and here to help. We can be contacted by Phone or Email:
All extras purchased will be added to your gift. If for any reason we are unable to do this we will contact you to discuss.
No we don't as we understand that majority of the deliveries are gifts so we don't send any paperwork with the order.
For all large and corporate orders, please call 0418 112 112 or email Corporate@MySweetBox.com.au
Contact Us as soon as possible or by 2pm latest the day before your delivery to discuss any changes.
Yes you can. However gifts including alcohol can only be delivered to another adult who is not the purchaser.
Our products are made fresh daily. We recommend that you eat it on the day you receive it.
You need to contact us by 2pm latest the day before your delivery if you wish to cancel.
Cancellation of order incurs a $30.00 administrative fee regardless of box value. Money will be refunded less this fee.
Orders that are already prepared, dispatched or in transit cannot be cancelled or refunded.
We accept Credit Card, PayPal and AfterPay.
No. We do not recommend anyone with a nut allergy consume our donuts. We use nuts in almost everything we do and cannot guarantee that an order will not be cross contaminated during production and packing.
Yes you can! At checkout you will have the option to deliver to Multiple addresses.
The Billing details are where you enter all your details and the Shipping details are where you enter the recipients details.
Unfortunately, we do not offer gluten free products at this stage.